Max. 25 per class
The following program can be customised based on your needs.
> About The Program
With email as one of the platforms of communication between a company and its clients or customers, email etiquette is a much coveted skill in every industry. Every aspect of your writing down to your choice of words, grammar, spelling and tone represents the type of employee you are.
Using proper email etiquette is important in professional correspondence. This comprises good command of language to provide customers with accurate, up-to-date information as well as basic courtesy to uphold your company’s positive image in the eyes of customers.
> Learning Objectives
This program will teach you the rules as well as dos and don’ts of online communication, along with how to forge lasting customer relationships through email.